Reference

Terms & Conditions for DANA and QRIS Accounts

Our Terms & Conditions give you a clear account path before you open the lobby, including access rules for Lightning Roulette, Starlight Princess and local wallet payments.

Account agreementWallet checksLocal-law accessPhone verification
spontan77 Terms & Conditions for DANA and QRIS Accounts
HELP WITH TERMS

Need Help With Account Terms?

A clear support route matters when a condition affects your account or wallet status. Start from the account help path while signed in, and include the exact issue, payment rail and reference shown on your screen. We use those details to connect your question to the relevant Terms & Conditions instead of asking you to repeat the full account history.

Team online

Account access

If phone verification blocks access, open account help from the sign-in path and state whether the issue concerns your number, account details or a condition shown before entering the lobby.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the wallet name and payment reference through account help. We can then compare the receipt details with the wallet condition that applies.

Terms request

To ask about a clause, quote its heading or copy the wording displayed in your account. We will use that reference when explaining a change, restriction or request for further account details.

ACCOUNT SAFEGUARDS

How Terms Protect Your Account Data

Our policy handling follows the account actions you actually take: opening an account, confirming a phone number, selecting a wallet and requesting help.

Data handling

We use account details to operate the agreed account path, confirm phone access, match payment references and answer policy requests. We do not ask you to send unrelated personal details through account help.

Cookie choices

Cookies may support sign-in continuity and page settings on your browser. The Terms & Conditions explain their policy context, while your browser settings provide a separate way to manage stored cookie preferences.

Account security

Keep your phone access and account credentials private. Our conditions allow us to ask for confirmation when account details, device behaviour or payment references do not match the information already attached to your account.

Record retention

We retain account, payment and support records only for the operational, legal or dispute-handling purpose connected to them. The relevant Terms & Conditions explain when a record may remain available after an account action.

Contact route

Use the signed-in account help path for questions about a clause, access decision or wallet condition. Include your account reference and the wording shown so we can direct the request accurately.

Change requests

If your account details need correction, contact us through account help with the field that is wrong and the reason for the request. We may ask for a phone or payment check before applying a change.

Terms & Conditions Questions for spontan77

The answers below focus on the clauses most relevant before account access: acceptance, local availability, wallet ownership, verification, data requests and amendments. If the wording displayed in your account differs from a saved copy, use the current page and contact account help with the exact clause you want us to explain.

They cover account opening, phone verification, lobby access, payment references, wallet use, account security, data handling, support requests and policy changes. They apply to your use of the account and related services where local law permits.

Yes. You need to read and accept the displayed Terms & Conditions before the account path is completed. Check that your phone number and personal details are accurate, because later access or payment checks use those account records.

Access depends on local law and the conditions shown for your account. Your city, device and wallet do not replace that requirement. If the account path presents an access notice, follow it before opening the lobby.

The conditions require payment details to match the account route and reference shown at the time. For DANA or QRIS, keep the receipt available and use account help if the displayed wallet status does not match your payment.

Phone verification connects account access to the number you provide and helps us address conflicting details. The Terms & Conditions allow this check before access, after an account change or when a payment reference needs confirmation.

Open the signed-in account help path and name the field you want changed. Explain the correction and include the relevant account reference. We may request an additional phone or wallet check before applying the change under the policy.

We publish revised wording on the relevant account or policy page and identify when it takes effect, subject to applicable requirements. Read the current version before continuing, especially after a change involving access, payment or data handling.